We’re excited to launch SERVICE SPOTLIGHT: new customer service training designed for Squamish businesses.
We’re excited to launch a new program for summer 2019, Service Spotlight. This session is perfect for new and existing staff to ignite their customer service. We’ve combined the key elements from our three Frontline Workshops (Communications, Sales & Service, and Conflict Management). We’ve also created an engaging video, which will help your team discover Squamish – our history, heritage and people – and learn how to be a good Destination Ambassador.
In just one hour, your team will be inspired to create a culture of service excellence.
Join us in July for Service Spotlight, and don’t miss out on the extra value deals.
August 13, 9.30-10.30am, Squamish Adventure Centre
August 15, 4.30-5.30pm, Squamish Adventure Centre
Last summer (2018), the Squamish Chamber, Tourism Squamish and the District of Squamish came together to launch Squamish Excellence, a program of affordable training to help businesses grow. The partners recognized that Squamish businesses were facing challenges with recruitment and retention. To help address this, we created a program of affordable training for Squamish businesses. Investing in staff training is a great recruitment strategy, increasing job satisfaction and improving your reputation as a good employer.
Over the last year, we have welcomed over 250 participants to various sessions, including:
We’re also proud to have supported various Squamish businesses via the program, including Everyday Leaders (program development and facilitation), Substrate Solutions (graphic design for materials), TOPO Films (training video) and various meeting facilities (Executive Suites Hotel, Sandman Hotel, Aligned Collective, Squamish Adventure Centre). We are grateful to our Squamish partners, and the Province of B.C (who provided funding) for helping us make this program possible.
Learn more about our Squamish Excellence facilitator, Christine MacLeod, Everyday Leaders.
We created the Squamish Excellence training with Squamish businesses in mind. Don’t miss out on this opportunity to access professional, affordable training to help your business grow. We are planning dates for the fall for both the Frontline sessions and Stepping into Leadership.
Learn more about Squamish Excellence here.
The Squamish Chamber of Commerce is dedicated to enhancing the quality of life in the Squamish community by actively supporting business, economic growth and diversification. The Chamber takes a leadership role in advocating for the interest of Squamish business and provides member services such as networking and educational events, policy positions and partnerships with other organizations.